Refund & Return Policy

Last updated: September 21, 2024

Please read return and refund policy carefully before using Our Service.

At Prodigix IT, we strive to provide exceptional digital marketing, web development, and related services. Our primary goal is customer satisfaction. Please read our Return and Refund Policy carefully to understand your rights.

Refunds

Due to the nature of digital services, refunds are generally not offered once work has commenced. However, we review refund requests on a case-by-case basis.

Cancellations

Clients may cancel services with written notice. Ongoing services can be terminated with 30 notice. No refunds are provided for services already rendered.

Exceptions

Partial refunds may be issued under specific circumstances, such as failure to meet pre-agreed deliverables or breach of contract.

Dispute Resolution

We encourage open communication with clients to address any concerns. In case of disputes, we offer mediation services to reach amicable solutions.

Please contact us at support@prodigixit.com for further clarification on this policy.